Shipping
Welcome to the Lion and Moon Boutique's shipping guide!
We know you will be anxiously waiting for your package to arrive to your front door so please read below to help guide your shipping selection. Our customers are our number one priority and we want to make sure your order is shipped to you as soon as possible!
$8.95 Flat-Rate US Shipping
Free Shipping on All Orders Over $100
$24.80 Express Shipping
*While we will do all that we can to ensure your order is delivered on time, The Lion and Moon Boutique cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
U.S. POSTAL SERVICE SHIPPING
Shipments generally take approximately 3-5 business days after 3-5 business days processing time. Tracking information is provided via email to the customer at the time the order has completed processing. We do not process or ship orders on weekends or holidays.
U.S. POSTAL SERVICE PRIORITY MAIL EXPRESS SHIPPING
Orders must be received by 12:00PM EST Monday-Friday and will be processed and shipped same day. Orders received after these times will be processed and shipped the following business day.
LOST OR STOLEN PACKAGES
Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Any packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report.
Return policy
At this time, we do not accept returns. All sales are final. If your product arrived damaged or broken, please send us an e-mail at lionandmoon1@gmail.com with the following information: Description of the issue and photos of the product within 7 days of receipt.